Terms of Service


We act as an agent between you and many services providers, and if there is a failure in services, delays or any kind of loss, we will seek compensation from them on your behalf, but we will not be responsible;


Hotels prices are per room/per night with taxes included;


During special events our rates might not apply and you will be notified of that when the reservation is requested;


If a reservation is not paid when requested by us we will cancel it and send a notification;


Cancellations must be made 10 days prior the guest arrival; Cancellations and No Shows will be refunded accordingly with the respective company policy, and are subject to penalty; cancellations on the same day of arrival will be charged as a No Show;


Payments must be made in full, before guest’s arrival;


Please be advised that check in time in most hotels are at 04:00pm and check out time 11:00am;


Hotels might not refund not used portion of the reservation;


No refunds will be given for car rentals returned early;


All reservations must be requested in written by fax or email; we will not accept any request over the telephone or instant messages;


All rates in this tariff book are subject to change without prior notice;


Multilingual receptive services; Toll free number available for all guests – 1(888)-687-8277


All reservations subject to confirmation;


Services are available for Groups and Individual;


Reservations at any Walt Disney World ® Resort and Universal Orlando ® Resort must be confirmed and paid in full 10 days prior guest’s arrival; Cancellations at any Walt Disney World ® Resort and Universal Orlando ® Resort must be requested 14 days prior guest’s arrival;


Our company is not responsible if a hotel cancel their free breakfast or free transportation;


Most of standard rooms comes with 2 (two) double beds. Each bed sleeps up to 2 (two) people.


All prices featured on this site are in American Dollars and this is the only currency we will accept;


Any service fee charged by the banks for processing payments will be charged back to the sender;


Wire transfers, checks or deposits must be made to: P & E VACATIONS, INC.